Refund policy
Here is a clean, professional return policy without icons or decorative elements:
Return & Exchange Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or exchange under the following conditions.
Return Period
Returns or exchanges must be requested within 7 days of receiving your order. Requests made after this period will not be accepted.
Eligibility Conditions
To qualify for a return or exchange:
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The item must be unused, unworn, and unwashed
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All original tags must be attached
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The item must be in its original condition and packaging
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The item must be free from stains, odors, or any damage
Non-Returnable Items
The following items are not eligible for return:
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Worn or used items
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Items without original tags
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Sale or discounted items (if applicable)
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Innerwear or personal items for hygiene reasons
Return Process
To initiate a return or exchange:
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Contact us at [your email] with your order number
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Wait for approval from our team
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Ship the item to the address provided after approval
Refunds
Once we receive and inspect the returned item, your refund will be processed. Refunds will be issued to the original payment method within 5 to 7 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Additional Information
We reserve the right to reject returns that do not meet the conditions listed above.